We accept payment by any of the following methods:
Please pay as soon as possible after winning an auction, as that will allow us to post your item to you sooner!
We offer FREE shipping on all orders!
Your order will be dispatched within 1 working day of receiving payment (Monday-Friday) and you should expect to receive it one or two days after dispatch (for orders sent RM 1st Class).
In the very unlikely event that your item is lost or damaged during post, then WE are responsible and will issue either a full refund or replacement.
If you want to return the item for the following reasons: Unsatisfied with the item, item not as listed, size does not fit, wrong item ordered by mistake we allow returns up to 14 days after delivery. Photo of the item is required, and the item must be NEW, IN BOX ( if came in one ) and NOT USED. We will refund you with the price of the item, minus shipping fee, minus 10% cancellation fee.If the item came defected, and / or damaged during the delivery, a photo is required in order to verify the damage.
If the claim is found just, we offer 2 options:
- Replacement of the item, shipping will be paid by us ( Registered mail shipping only, a scan of the receipt is needed to check the price of the shipping you paid, if that is not available we will refund you with the amount of how much it cost us to ship the item back to you using Registered mail ).
- Return of the item, you will be refunded in full.All return claims must be made known within 14 days after item was arrived.